Scandic
Country Support Office Sweden
Tommy Nordin

SmartKitchen Helpdesk / Contact
Email: helpdesk@smartkitchen.solutions
Phone: +358 44 2463 096
(in English and Finnish)

Helpdesk is available
Monday to Friday
7 am – 3 pm CET
8 am – 4 pm EET

Training →

User guides →

Product cards →

FAQ →

Console

How to record tasks and respond to alarms using Console. Read the user guide for more detailed instructions →

Manualer / User guides

 

Name Category
Setting up the SmartKitchen service
SmartKitchen-tjänstens ibruktagning
HACCP Tracker, FoodWasteTracker
HACCP-Övervakare, SvinnÖvervakare
Using the SmartKitchen service
Användning av SmartKitchen-tjänsten
HACCP Tracker, FoodWasteTracker
HACCP-Övervakare, SvinnÖvervakare
SmartKitchen user rights: one or more units, organization
SmartKitchen-användarrättigheter: en eller flera enheter, organisation
HACCP Tracker, FoodWasteTracker
HACCP-Övervakare, SvinnÖvervakare
Adding an area manager to the organization
Lägg till en regional chef i organisationen
HACCP Tracker, FoodWasteTracker
HACCP-Övervakare, SvinnÖvervakare
Adding News to the service home page, organizations
Lägga till nyheter på tjänstens framsida, organisationer
HACCP Tracker, FoodWasteTracker
HACCP-Övervakare, SvinnÖvervakare
Tasks, use the tasks function
Uppgifter, använda uppgiftsfunktionen
HACCP Tracker, FoodWasteTracker
Tasks, management (main user)
Uppgifter, hantera uppgifter (huvudanvändare)
HACCP Tracker, FoodWasteTracker
Mobile Gateway 3.0 guide
Mobile Gateway 3.0 bruksanvisning
HACCP Tracker, FoodWasteTracker
HACCP-Övervakare, SvinnÖvervakare
Alarms
Larmhantering
HACCP Tracker
HACCP-Övervakare
Temperature and hygiene samples
Temperatur- och hygienprover
HACCP Tracker
HACCP-Övervakare
Measurement device I+, hand probe, temperature samples
Mätinstrumentet I+, handmätare, temperaturprovtagning
HACCP Tracker
HACCP-Övervakare
Measurement device BCL, blast chilling event temperature
Mätinstrument BCL, övervakning av snabbnedkylning
HACCP Tracker
HACCP-Övervakare
Using the FoodWasteTracker solution
Användning av SvinnÖvervakare lösningen
FoodWasteTracker
SvinnÖvervakare
WasteScale with touch screen
SvinnVåg med surfplatta
FoodWasteTracker
SvinnÖvervakare
WasteScale, inspection and cleaning FoodWasteTracker
PlateWaste application PlateWaste

Happy people

Main User

There is one main user account in Scandic Sweden. Some configurations are done centrally by the main user. Each Scandic hotel has an own hotel user account. Hotels are “under” the main user. The configuration done by the main user will be inherited to every hotel.

Keeping the MAC address constant

The smartphone and tablet are connected to the customer’s own wireless network. Devices do not gain free network access until Scandic’s ICT support has added their MAC addresses to the whitelist of the wireless network.

Product information

Online product cards.

 

I/I+ product card

A hand probe device for temperature sampling in food industry

TCL product card

A measurement device for measuring temperature

BCL product card

Measurement device for monitoring the blast chilling event temperature.

DWL product card

A measurement device with two external temperature sensors

Mobile gateway product card

Gateway device with Internet connection

SmartKitchen info sheet

Information sheet on the use of the SmartKitchen solution in your kitchen. You can place it on the kitchen wall.

Download (pdf /EN)

Felsökningshjälp

Keeping the MAC address constant

The smartphone and tablet are connected to the customer’s own wireless network. Devices do not gain free network access until Scandic’s ICT support has added their MAC addresses to the whitelist of the wireless network.

Enheter

Underhåll och möjliga problemsituationer i mätanordningar och kommunikationsutrustning.