Support

Product and solution support for our customers centrally from the SmartKitchen Helpdesk. On this page you will find user manuals.

HELPDESK
helpdesk@smartkitchen.solutions

USER GUIDES
Setting up the SmartKitchen service HACCP Tracker,
Food Waste Tracker
Using the SmartKitchen service HACCP Tracker,
Food Waste Tracker
Using the solution in an organization with multiple locations HACCP Tracker,
Food Waste Tracker
Adding an area manager to the organization HACCP Tracker,
Food Waste Tracker
Alarms HACCP Tracker
Temperature and hygiene samples HACCP Tracker
Temperature of the food transport Delivery Tracker
Task HACCP Tracker,
Food Waste Tracker
Image View HACCP Tracker
Adding News to the service home page, organizations HACCP Tracker,
Food Waste Tracker
Using the FoodWasteTracker solution Food Waste Tracker
WasteScale with touch screen Food Waste Tracker
Plate waste application Food Waste Tracker
Mobile Gateway 3.0
Mobile Gateway
HACCP Tracker,
Food Waste Tracker
Gateway Mini HACCP Tracker,
Food Waste Tracker
Measurement device I+, hand probe, temperature samples HACCP Tracker
Measurement device BCL, blast chilling event temperature HACCP Tracker
Technical problem situations Service request


Guides for maintenance personnel

USER GUIDES
Maintenance and troubleshooting Measurement devices and gateways
Device maintenance process Measurement devices and gateways
Device Maintenance:
Recording of device problems to the admin service 
Measurement devices and gateways
LoRa scanner, Android application Configurator Measurement devices and gateways
LoRa Scanner, USB and own display Measurement devices and gateways
Signal amplifier, doubles the range of the LoRa radio signal Repeater
How to configure Soracom APN and Roaming settings SmartKitchen phone and tablet

News

We help food industry by automating routines. At the same time, productivity and efficiency increase. Read SmartKitch news.

Happy holidays

Thank you for the past year.We wish you a Merry Christmas and a Happy New Year 2023.Kiitämme kuluneesta...

Take waste into account when planning the menu!

The actual amount of food waste must be known when reducing. However, simply measuring the amount of waste is not...

UN Day: International Day of Awareness of Food Loss and Waste

The International Day of Awareness on Food Loss and Waste Reduction is celebrated on September 29. This day is now...

Reducing food waste is vital for the food service industry

Measures to reduce food waste throughout the year Food waste and its reduction is always prominently displayed in...

SmartKitchen is presented at trade fairs in Helsinki, Stockholm and Seinäjoki

Come and check out SmartKitchen services. Now there is a good opportunity! You can find us at Metos stands in...

Smart Kitchen at Scandic

Digitalization helps Scandic ensure food safety and reduce food waste Scandic, one of the leading hospitality...

Food waste is a global problem

It is both ecologically and economically unsustainable that food ends up as waste. The simplest way to reduce the...

Happy holidays

We are on Christmas holiday from December 24th to 26th. For urgent matters, please contact us at...

The flow of information in the kitchen is renewed

It is important that busy kitchen staff as well as company management have easy access to self-monitoring and food...

More than 4 billion self-monitoring measurements

Since last March, SmartKitchen has already processed more than a billion different measurement results and a total of...

BOOK A DEMO

If you are interested in digital management and reducing food waste in professional kitchens, book a demo. Leave us your contact information and we will get back to you as soon as possible.

4 + 11 =