Support

Product and solution support for our customers centrally from the SmartKitchen Helpdesk. On this page you will find user manuals.

HELPDESK
helpdesk@smartkitchen.solutions

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Download the KitchenHelper app on your phone. Google Play →

MANUALER PÅ SVENSKA →

USER GUIDES
Setting up the SmartKitchen service	HACCP Tracker, Food Waste Tracker
Using the SmartKitchen service	HACCP Tracker, Food Waste Tracker
SmartKitchen user rights: one or more units, organization	HACCP Tracker, Food Waste Tracker
Adding an area manager to the organization	HACCP Tracker, Food Waste Tracker
Adding News to the service home page, organizations	HACCP Tracker, Food Waste Tracker
Task, using tasks	HACCP Tracker, Food Waste Tracker
Task, management	HACCP Tracker, Food Waste Tracker
Mobile Gateway 3.0 Mobile Gateway	HACCP Tracker, Food Waste Tracker
Gateway Mini	HACCP Tracker, Food Waste Tracker
Alarms	HACCP Tracker
Temperature and hygiene samples	HACCP Tracker
Image View	HACCP Tracker
Measurement device I+, hand probe, temperature samples	HACCP Tracker
Measurement device BCL, blast chilling event temperature	HACCP Tracker
Temperature of the food transport	Delivery Tracker
Using the FoodWasteTracker solution	Food Waste Tracker
WasteScale with touch screen	Food Waste Tracker
WasteScale, inspection and cleaning	Food Waste Tracker
Plate waste application	Food Waste Tracker
Technical problem situations	Service request

Android devices used with SmartKitchen

USER GUIDES
SmartKitchen Console, touch screen	Android device
WasteScale, touch screen (3rd Gen)	Android device
KitchenHelper, kitchen smartphone	Android device

Guides for maintenance personnel

USER GUIDES
Maintenance and troubleshooting	Measurement devices and gateways
SmartKitchen Toolbox and LoRa Scanner	Measurement devices and gateways
Signal amplifier, doubles the range of the LoRa radio signal	Repeater
How to configure Soracom APN and Roaming settings	SmartKitchen phone and tablet

Google Play:
Download the KitchenHelper app on your phone →

News

We help food industry by automating routines. At the same time, productivity and efficiency increase. Read SmartKitch news.

Remote monitoring of fridge and freezer is important

May 4, 2020

The coronavirus pandemic has quickly shut down professional kitchens around the world. In many kitchens, freezers and refrigerators are left on, but there is no staff to monitor that the equipment is working properly. The ioLiving...

Reducing food waste is part of cost-effectiveness

Mar 18, 2020

The coronavirus pandemic has changed rapidly world and impacted economically food service companies. The importance of improving cost efficiency is higher than ever. This is why the Food Waste Tracker solution captured a lot of attention...

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If you are interested in digital management and reducing food waste in professional kitchens, book a demo. Leave us your contact information and we will get back to you as soon as possible.