Support

Product and solution support for our customers centrally from the SmartKitchen Helpdesk. On this page you will find user manuals.

HELPDESK
helpdesk@smartkitchen.solutions

Login

Download the KitchenHelper app on your phone. Google Play →

MANUALER PÅ SVENSKA  →

USER GUIDES
Setting up the SmartKitchen service HACCP Tracker, Food Waste Tracker
Using the SmartKitchen service HACCP Tracker, Food Waste Tracker
SmartKitchen user rights: one or more units, organization HACCP Tracker, Food Waste Tracker
Adding an area manager to the organization HACCP Tracker, Food Waste Tracker
Adding News to the service home page, organizations HACCP Tracker, Food Waste Tracker
Task, using tasks HACCP Tracker, Food Waste Tracker
Task, management HACCP Tracker, Food Waste Tracker
Mobile Gateway 3.0
Mobile Gateway		 HACCP Tracker, Food Waste Tracker
Gateway Mini HACCP Tracker, Food Waste Tracker
LAN Gateway HACCP Tracker, Food Waste Tracker
Alarms HACCP Tracker
Temperature and hygiene samples HACCP Tracker
Image View HACCP Tracker
Measurement device I+, hand probe, temperature samples HACCP Tracker
Measurement device BCL, blast chilling event temperature HACCP Tracker
Temperature of the food transport Delivery Tracker
Using the FoodWasteTracker solution Food Waste Tracker
WasteScale with touch screen Food Waste Tracker
WasteScale, inspection and cleaning Food Waste Tracker
NEW! PlateWaste application Food Waste Tracker, PlateWaste
Note! Installed before 2025: Plate waste application Food Waste Tracker
Technical problem situations Service request


Android devices used with SmartKitchen

USER GUIDES
SmartKitchen Console, touch screen Android device
WasteScale, touch screen (3rd Gen) Android device
KitchenHelper, kitchen smartphone Android device


Guides for maintenance personnel

USER GUIDES
Maintenance and troubleshooting Measurement devices and gateways
SmartKitchen Toolbox and LoRa Scanner Measurement devices and gateways
Signal amplifier, doubles the range of the LoRa radio signal Repeater
How to configure Soracom APN and Roaming settings SmartKitchen phone and tablet

 

Google Play:
Download the KitchenHelper app on your phone →

News

We help food industry by automating routines. At the same time, productivity and efficiency increase. Read SmartKitch news.

Food deserves to be eaten – not wasted

Sep 23, 2025

The global food service industry faces a staggering challenge: up to 30% of all food prepared never makes it to someone's stomach. With 828 million people facing hunger worldwide, this waste isn't just an environmental crisis – it's a...

read more

BOOK A DEMO

If you are interested in digital management and reducing food waste in professional kitchens, book a demo. Leave us your contact information and we will get back to you as soon as possible.

3 + 1 =