SmartKitchen
På den här sidan har vi sammanställt instruktioner relaterade till användningen av SmartKitchen tjänsten och mätanordningar.
On this page we have compiled instructions related to the use of the SmartKitchen service and measurement devices.
SmartKitchen blog
SmartKitchen on LinkedIn →
Scandic
Country Support Office Sweden
Tommy Nordin
SmartKitchen Helpdesk / Contact
Email: helpdesk@smartkitchen.solutions
Phone: +358 44 2463 096
(in English and Finnish)
Helpdesk is available
Monday to Friday
7 am – 3 pm CET
8 am – 4 pm EET
Training →
User guides →
Product cards →
FAQ →
Console
How to record tasks and respond to alarms using Console. Read the user guide for more detailed instructions →
Manualer / User guides
Android-enheter som används med SmartKitchen / Android devices used with SmartKitchen
USER GUIDES | Category |
Console, touch screen | Android device |
SvinnVåg, pekskärm (3rd Gen) WasteScale, touch screen (3rd Gen) |
Android-enhet Android device |
KitchenHelper, köks smartphone KithenHelper, kitchen smartphone |
Android-enhet Android device |
Guider för underhållspersonal / Guides for maintenance personnel
USER GUIDES | Category |
Troubleshooting Möjliga problemsituationer |
Measurement devices and gateways Mätanordningar och dataöverföringsenheter |
SmartKitchen Toolbox and LoRa Scanner | Measurement devices and gateways |
LoRa Scanner, USB and own display LoRa signalscannern, USB och egen display |
Measurement devices and gateways |
Signal amplifier, doubles the range of the LoRa radio signal Signalrepeater, fördubblar räckvidden för LoRa-radiosignalen |
Repeater |
How to configure Soracom APN and Roaming settings | SmartKitchen phone and tablet |

Main User
There is one main user account in Scandic Sweden. Some configurations are done centrally by the main user. Each Scandic hotel has an own hotel user account. Hotels are “under” the main user. The configuration done by the main user will be inherited to every hotel.
Keeping the MAC address constant
The smartphone and tablet are connected to the customer’s own wireless network. Devices do not gain free network access until Scandic’s ICT support has added their MAC addresses to the whitelist of the wireless network.
Product information
Online product cards.
A hand probe device for temperature sampling in food industry
A measurement device for measuring temperature
Measurement device for monitoring the blast chilling event temperature.
A measurement device with two external temperature sensors
Gateway device with Internet connection
Information sheet on the use of the SmartKitchen solution in your kitchen. You can place it on the kitchen wall.
Felsökningshjälp
Keeping the MAC address constant
The smartphone and tablet are connected to the customer’s own wireless network. Devices do not gain free network access until Scandic’s ICT support has added their MAC addresses to the whitelist of the wireless network.
Enheter
Underhåll och möjliga problemsituationer i mätanordningar och kommunikationsutrustning.