Support

Product and solution support for our customers centrally from the SmartKitchen Helpdesk. On this page you will find user manuals.

HELPDESK
helpdesk@smartkitchen.solutions

USER GUIDES
Setting up the SmartKitchen service HACCP Tracker, Food Waste Tracker
Using the SmartKitchen service HACCP Tracker, Food Waste Tracker
SmartKitchen user rights: one or more units, organization HACCP Tracker, Food Waste Tracker
Adding an area manager to the organization HACCP Tracker, Food Waste Tracker
Adding News to the service home page, organizations HACCP Tracker, Food Waste Tracker
Task, using tasks HACCP Tracker, Food Waste Tracker
Task, management HACCP Tracker, Food Waste Tracker
Mobile Gateway 3.0
Mobile Gateway 2.2
HACCP Tracker, Food Waste Tracker
LAN Gateway HACCP Tracker, Food Waste Tracker
Alarms HACCP Tracker
Temperature and hygiene samples HACCP Tracker
Measurement device I+, hand probe, temperature samples HACCP Tracker
Measurement device BCL, blast chilling event temperature HACCP Tracker
Temperature of the food transport Delivery Tracker
Using the FoodWasteTracker solution Food Waste Tracker
WasteScale with touch screen Food Waste Tracker
WasteScale, inspection and cleaning Food Waste Tracker
PlateWaste application Food Waste Tracker, PlateWaste
Note! Installed before 2025: Plate waste application Food Waste Tracker

 

Customer stories and practical insights on our blog:

News

We help food industry by automating routines. At the same time, productivity and efficiency increase. Read SmartKitch news.

Self-monitoring made simple

“Smart Kitchen solution was easy to deploy. ioLiving had the settings ready, and they also came here to set up the data acquisition devices. We didn’t have to do anything else but to download the mobile app and start using the...

read more

Metos-ioLiving enters the Dutch market

Companies have tough competition to attract top talents. The international company invests in the well-being of its staff also in the Netherlands. Their office employs about 500 people. There is a private restaurant offering quality food...

read more

BOOK A DEMO

If you are interested in digital management and reducing food waste in professional kitchens, book a demo. Leave us your contact information and we will get back to you as soon as possible.

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