Support

Product and solution support for our customers centrally from the SmartKitchen Helpdesk. On this page you will find user manuals.

HELPDESK
helpdesk@smartkitchen.solutions

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Download the KitchenHelper app on your phone. Google Play →

MANUALER PÅ SVENSKA →

USER GUIDES
Setting up the SmartKitchen service	HACCP Tracker, Food Waste Tracker
Using the SmartKitchen service	HACCP Tracker, Food Waste Tracker
SmartKitchen user rights: one or more units, organization	HACCP Tracker, Food Waste Tracker
Adding an area manager to the organization	HACCP Tracker, Food Waste Tracker
Adding News to the service home page, organizations	HACCP Tracker, Food Waste Tracker
Task, using tasks	HACCP Tracker, Food Waste Tracker
Task, management	HACCP Tracker, Food Waste Tracker
Mobile Gateway 3.0 Mobile Gateway 2.2	HACCP Tracker, Food Waste Tracker
LAN Gateway	HACCP Tracker, Food Waste Tracker
Alarms	HACCP Tracker
Temperature and hygiene samples	HACCP Tracker
Measurement device I+, hand probe, temperature samples	HACCP Tracker
Measurement device BCL, blast chilling event temperature	HACCP Tracker
Temperature of the food transport	Delivery Tracker
Using the FoodWasteTracker solution	Food Waste Tracker
WasteScale with touch screen	Food Waste Tracker
WasteScale, inspection and cleaning	Food Waste Tracker
PlateWaste application	Food Waste Tracker, PlateWaste
Note! Installed before 2025: Plate waste application	Food Waste Tracker

Google Play:
Download the KitchenHelper app on your phone →

Customer stories and practical insights on our blog:

News

We help food industry by automating routines. At the same time, productivity and efficiency increase. Read SmartKitch news.

Happy holidays

Dec 23, 2021

We are on Christmas holiday from December 24th to 26th. For urgent matters, please contact us at helpdesk@ioliving.com. We will try to reply to your messages as soon as possible. Stay safe and take care. Ta hand om varandra. Pysytään...

The flow of information in the kitchen is renewed

Dec 13, 2021

It is important that busy kitchen staff as well as company management have easy access to self-monitoring and food waste status. For this reason, on December 9, 2021, we released a new homepage for ioLiving service. The improvements make...

BOOK A DEMO

If you are interested in digital management and reducing food waste in professional kitchens, book a demo. Leave us your contact information and we will get back to you as soon as possible.